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The fees start at PHP 1,500 for a 50-minute session. Our therapists/counsellors set their fees which you have a variety to choose from.
Unfortunately, we don't accept HMO or health insurance at the moment. Please reach out to us at [email protected] so we can let you know when this service becomes available.
For your initial session, payment is required at the time of booking.
For pre-scheduled recurring sessions, we kindly ask for payment 48 hours prior to your scheduled session.
We accept payments exclusively through debit or credit cards. We strongly encourage payments to be made through the Pinoy Therapy platform only.
At Pinoy Therapy, there is no fixed monthly fee; instead, you only pay for the sessions you booked. For pre-scheduled recurring sessions, we kindly ask for payment 48 hours prior to your scheduled session.
The minimum age requirement to book a session is 18. If you are over 16, you may ask you parent or guardian to book the session in your behalf.
You can cancel any session provided you give your therapist 24 hours' notice. Alternatively, you can send us an email at [email protected]
Kindly note that our operating hours are from 8 am to 5 pm in the UK time zone, which means variations in time zones could lead to potential delays.
We highly respect your privacy and value your trust. Unless you are in danger or someone else is, your conversations with your therapist is confidential and your time in the session is protected.
If you wish to make changes to your appointment, you can do so by clicking the 'Change/Cancel Appointment' button in your email confirmation. You can cancel or reschedule your appointment up to 24 hours before your session.
Alternatively, you can send an email to [email protected] We work 8 am to 5 pm (Mondays-Fridays) in the UK time zone, which means time zone difference may also cause delays. Please bear with us while we make every effort to address your query promptly.
Yes, you can. Most of our therapists and counsellors speak both English and Tagalog. For specific dialects, please refer to the therapist's profile to ensure that you language preference is met.
Each session would last for 50 minutes.
Our licensed therapists offer online therapy sessions only.
Please join the link attached to your booking confirmation to access the video call.
Please be aware that no audio/video recording of the session is permitted to maintain your own confidentiality.
The total duration of therapy sessions varies from client to client.
The number of therapy sessions you need will depend on what you have agreed with your therapist based on the concerns you bring to your sessions.
You and your therapist can work together to find the length of time that works for you.
The therapists set their own availability and you can find this on their profile
Yes. You can filter your search under couples counselling. If you would like to change your initial consultation to a couples counselling, please send us an email at [email protected] at least 24 hours prior to your first session.
Please send an email to [email protected]
We work 8 am to 5 pm (Mondays-Fridays) in the UK time zone, which means time zone difference may also cause delays. Please bear with us while we make every effort to address your query promptly.
If you are in a life threatening situation or know someone who might be, please reach out to your local crisis helpline to get urgent care.